PRIVACY POLICY, FOR THE TREATMENT OF DATA PERSONAL CHARACTER.
The present Data Protection Policy regulates the processing of personal data provided by the User through the Internet portal (hereinafter, the “Portal”) that AIGÜES TERMALS CALDES, S.L. (hereinafter THE PORTAL OWNER) makes available to Internet users. This Policy is an integral part of the Legal Notice accessible at all times from the Portal.
The User guarantees that the information provided is true, accurate, complete and up to date, being responsible for any direct or indirect damages or damages that could be caused as a result of the breach of such obligation. In the event that the data contributed belong to a third party, the User guarantees that he has informed the third party of the aspects contained in this document and obtained his authorization to provide his data to THE PORTAL OWNER for the purposes indicated.
The Portal can offer features to share content through third-party applications, such as Facebook, Twitter, Instagram, etc. These applications or social networks can collect and treat information related to user navigation on different websites. Any personal information that is collected through these applications can be used by third-party users thereof, and their interactions are subject to the privacy policies of the companies that facilitate the applications.
The Portal can host blogs, forums, and other applications or social networking services in order to facilitate the exchange of knowledge and content. Any personal information that is provided by the user can be shared with other users of that service, over which THE PORTAL OWNER has no control.
In order to offer information or services of interest based on the User’s location, PORTAL may access data related to the geolocation of the User’s device, in those cases where the user’s configuration to the effect so permits.
For purposes of technical security and diagnostics of systems, anonymously or aggregated, PORTAL may register the IP address (identification number of access to the Internet of the device, which allows devices, systems and servers to recognize and communicate with each other). This information may also be used for analytical purposes of web performance.
Who is responsible for the processing of personal data of the User?
Identity: AIGÜES TERMALS CALDES, S.L. is a Spanish company registered in the Mercantile Registry of Barcelona.
CIF: B65506271
Postal address: C / LA RIERA, 29, 08393 – CALDES D’ESTRAC Tel. +34 93 791 26 05
Email: info@balnearicaldetes.cat Website: www.balnearicaldetes.cat
For what purpose do we treat the personal data of the User?
THE HOLDER OF THE PORTAL treats the information provided by the User in order to meet the various requests made by the User. Depending on the nature of the application, the purpose will pursue the management of:
Manage registration as a user of the Platform: The Personal Data that you provide us will be treated to identify you as a user of the Platform and give you access to your different features, products and services that are at your disposal as a registered user.
Contact the User through email, telephone calls, SMS delivery or other equivalent electronic media, in relation to updates or information communications related to the functionalities, products or services contracted, including security updates of the Platform, provided that is necessary or reasonable for its execution.
Address the requests or requests made by the User through the Customer Service channels available on our Platform or Physical Stores, if any.
Manage the Curriculum Vitae sent through the Portal. Participation in blogs, through comments.
Communications through the Ethics Line or Whistle-blowingHotline, (v) surveys.
Electronic communications of information or advertising nature of our products and services according to your interests.
For purposes of technical security and diagnostics of systems, anonymously or aggregated, PORTAL may register the IP address (identification number of access to the Internet of the device, which allows devices, systems and servers to recognize and communicate with each other). This information may also be used for analytical purposes of web performance.
THE PORTAL OWNER may develop a commercial profile, based on the information provided. No automated decisions will be made based on said profile.
In the event that the User registers in the Portal through the social login, THE PORTAL OWNER will only access the personal data of the User for whom he has consented during the configuration of the access to the social network in question. Any information provided in connection with said social applications may be accessed by members of the corresponding social network, said interactions will be governed by the privacy policies of the entities that provide the services. THE HOLDER OF THE PORTAL does not have any control or responsibility with regard to said entities or the use that they make of the information of the user.
Information about the processing of data for the transmission of communications from THE PORTAL OWNER.
The data used, or facilitated, in the informative and / or promotional communications are treated by THE PORTAL OWNER for purposes consistent with the electronic transmission of information and communications about services, activities, publications and events and professionals of THE PORTAL OWNER or of the tracking and optimization of marketing campaigns made through technologies to this effect; and the development of profiles for commercial purposes.
The consent to send said communications may be revoked at all times in each of the communications received through the mechanism enabled to that effect.
The data preservation criteria will be based on the manifestation contrary to the treatment on its part. In any case, You may exercise the rights of access, rectification, limitation, deletion, portability and opposition, directing your request to the postal address or by email, indicated above.
What is the legitimacy for the treatment of the personal data of the User?
The legal basis for the processing of the data is the consent by the User’s consent or because the processing of your data is necessary for the management and maintenance of a contract signed with you; Likewise, the processing of your data may be necessary to comply with our legal obligations and finally, we can use your data to obtain a legitimate interest, such as being able to contact the user and offer them products and services that may be of interest to you.
How long will we preserve the personal data of the User?
In general, the personal data provided will be preserved for as long as necessary to meet the User’s request or as long as their removal is not requested by the User, without prejudice to the terms of 5 or 10 years of prescription of the liability actions derived from a contractual relationship, established in article 1964 of the Civil Code and 121-20 Civil Code of Catalonia, respectively, as applicable one or the other. In the specific curriculum case the data will be kept hard.